Company / Status
A public place for GainDesk service notices.
This page explains the GainDesk service areas that may be referenced in a service notice. It is not a live uptime monitor. When an active incident needs to be communicated publicly, a notice can be posted here with the affected area and next update.
Works with Instagram professional accounts Purpose-built for coaching businesses
GainDeskService notices
Focused workflow
Why it works
The details that coaches actually notice.
GainDesk workspace
Sign-in, settings, inbox, prospect records, reports, and workspace navigation.
Instagram integration
Connection, webhook delivery, conversation synchronization, and authorized replies.
Billing operations
Checkout, subscription events, and available customer billing controls handled with Stripe.
Current notices
No active public service incident is posted on this page. Because this is not a live monitoring dashboard, absence of a notice should not be treated as a real-time uptime guarantee.
- Use the support guide if a workspace action is not behaving as expected.
- Identify the affected service area and the approximate time of the issue.
- Avoid including passwords, access tokens, or other secrets in a support message.
Service areas
A public notice may identify the affected service area so workspace users know where to focus their checks.
- Workspace: authentication, navigation, records, reports, and settings.
- Instagram integration: OAuth connection, webhooks, sync, and replies.
- Billing: Stripe checkout, subscription updates, and billing controls.
Report a suspected issue
If you encounter an issue, use the GainDesk representative or support channel through which you communicate with GainDesk and provide a focused issue report.
- Name the affected service area.
- Describe the smallest reproducible sequence and visible error text.
- Include the approximate time and whether the issue still occurs.
Next step
Need to report a service issue?
Use the support checklist so the affected part of the workflow is clear.