Contact
Get in touch — we'll get back to you fast.
For product questions, support, billing, privacy, or data-deletion requests, reach out through your GainDesk support channel. A short message with the right context gets you to an answer much faster.
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Focused workflow
Why it works
The details that coaches actually notice.
Product and setup
Describe your current workflow and the result you are trying to reach.
Support and billing
Identify the affected workspace step and include visible error text when relevant.
Privacy requests
Identify the request as privacy or data deletion and include enough context to route it appropriately.
How to contact GainDesk
Use the GainDesk representative or existing support channel through which you communicate with GainDesk. This page does not publish a new email address because no public support mailbox has been configured for the application.
- State whether the topic is product, setup, support, billing, privacy, or data deletion.
- Include the relevant workspace or connected Instagram username when appropriate.
- For a technical issue, include the smallest reproducible sequence and the visible error text.
Privacy and data-deletion requests
Identify the request clearly so it can be evaluated and routed appropriately. A request may require identity or authority verification before action is taken.
- State that the request concerns privacy or data deletion.
- Identify the relevant workspace or connected Instagram account.
- Do not send passwords, Instagram access tokens, or payment-card details.
Helpful self-serve resources
Some questions can be resolved directly from the focused resource pages. They explain the initial setup, Instagram connection model, billing workflow, and practical troubleshooting steps.
- Use the setup guide for a first connection.
- Use the Instagram API page for integration notes.
- Use the support guide to narrow a technical issue before reporting it.
Next step
Send the useful details, and leave secrets out.
A focused message makes product and support questions easier to resolve.